FAQ

The Atelier Experience

There’s Acupuncture, and then there’s Atelier Acupuncture.  Our priority is YOU.  You have our complete attention so that we can get you feeling your best as quickly as possible.  After your intake, we treat each patient with a combination of acupuncture, cupping, gua sha, moxibustion and aromatherapy. The last 15 minutes of the treatment allows you to vibe out to our curated music playlist with the lights dimmed low.

All of our treatments are 45 minutes long and always include acupuncture, even for initial treatments.  Other practices may offer longer appointments as a way to justify higher fees, often leaving the room during treatment to provide treatment to other patients that are scheduled as often as every 15 minutes. The Atelier approach is patient-centric, we do not overlap appointments, ensuring our full attention is always on you. Self-care doesn’t need to monopolize your time!

Not at all!  Acupuncture needles are as thin as human hair.

Everyone and every treatment are different. We can never say for certain how many treatments it will take to receive results. However, we like for patients to receive at least some relief during the first session. Once we have a better idea of how your body heals, we will be able to estimate how many sessions may be on your treatment path. Our goal is not to keep you coming back, but to get you back to feeling your best as quickly as possible!

Fertility

Fertility is complicated and magical at the same time.  Atelier practitioners understand the highs and the lows that come from struggling to conceive. Our approach to fertility is deeply personal, shaped by Sara’s own  struggles with fertility.

Fertility is complicated and not everyone conceives the moment they decide to get pregnant.  We are human and can’t assume our bodies react or respond in the same way as everyone else.  The female anatomy is intelligent, but the truth is we live in a masculine world.  Over time, women have lost connection to their wombs. We silence our bodies through birth control, lose track of our natural cycles, and often have no idea when, or if, we’re ovulating. Is it any surprise so many of us have trouble conceiving?

When it comes to ART (Assisted Reproductive Technology), our treatments play an integral supporting role.  Keep your nervous system calm, regulate your hormones, and support your emotions.

Yes, we do!  We understand the scheduling challenges and conflicts that come with ART procedures.  Just let your practitioner know the estimated timing of your retrieval and transfer so that we can accommodate your schedule as best we can.

At Acupuncture Atelier MOM is our priority.  Pre and post-natal care are what we do best!  While everyone is focused on the baby, we provide a space and time to focus on YOU!  Now close your eyes mama, you need a rest!

Preparing
for your Treatment

We put a significant emphasis on making the process as seamless as possible.  Plan to arrive a few minutes prior to the start of your appointment, where you will be able to spend 30-60 seconds completing your entire intake on our self service check in kiosks.  Once complete this will let our team know you’ve arrived.  Our team will come out to greet you and take it from there.

Whatever you want!  We suggest keeping it casual and comfy.

Most patients leave feeling very relaxed and sleep like a baby the first night.  If you come in for trigger point acupuncture, then you should expect to feel sore.  Lactic acid is released during trigger point sessions, no different than what happens after a vigorous workout.  Stay hydrated and rest up.

Appointments cancelled with less than 24 hours notice are assessed a $45 cancellation fee.

Billing & Insurance

Yes, we absolutely accept insurance from the majority of major insurance providers.  You can visit our Hoboken and Westford location pages for a full list of insurance providers we accept.

Acupuncture coverage is entirely plan specific.  Often patients with the same insurance provider have dramatically different benefits and coverage levels.  When you book your first appointment, we verify your plans acupuncture benefits and come back to you with a full summary of plan benefits and out of pocket responsibilities.  If you would like us to verify your insurance benefits, please allow for at least 48 business hours (Monday-Friday 9-5)  prior to your initial appointment.

That’s what our no surprise policy is for!  We verify benefits for each and every one of our patients prior to their first appointment and provide a no-nonsense out-of-pocket quote, detailing all out-of-pocket costs BEFORE your initial visit.  If we tell you that your coinsurance payment is $40 per session after verifying coverage with your insurance company, then $40 is what you owe.  If your insurance company makes a mistake and gives us the wrong information, that’s not your fault.  Insurance is complicated and it’s our job to ensure our patients can access their hard-earned benefits.